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Navi Health Insurance Study: 1 in 4 See Health Insurance as Unnecessary

NEW DELHI, MAY 7th, 2024: A study by Navi Health Insurance highlights the top reasons why many Indians, despite being aware of Health Insurance, hesitate to buy health insurance leading to low adoption in India.

Insurance: Complex and Confusing

  • 1 in 2 Health Insurance non-users perceive insurance as a complex product to understand.

Healthy = No Insurance

  • 1 in 4 Health insurance non-users feel that insurance is not necessary if you are healthy.

No Returns. No Health Insurance

  • 1 in 4 Health insurance non-users don’t buy insurance as they feel there are no returns if not used or claimed.

Insurance Premium Perception Barrier

  • 1 in 5 Health insurance non-users don’t buy insurance due to the perception of premiums being expensive.

The study has revealed the triggers that motivate people who have insurance or intend to buy.

1. Real-Life Stories

  • 3 in 5 consider buying health insurance after experiencing a medical emergency with a friend or family member or suffering losses due to a lack of insurance.

2. Social Media Influence – YouTube is King

  • YouTube tops the list followed by Facebook and Instagram – 1 in 2 gets influenced by social media platforms and Influencers that simplify insurance, making it understandable for them.

3. Ailments and Alarms

  • When health scares arise, 1 in 2 turn to health insurance, often facing higher premiums or longer waiting periods.

New-age, digital-first offerings like Navi Health Insurance that offer simplicity, convenience, and affordability are driving more people to buy health insurance. The option to pay affordable monthly premiums instead of a large annual lump sum, the assurance of no hidden fees, tangible benefits like free health check-ups and consultations, and simplified access via the Navi app have all contributed to a positive hassle-free experience for customers.


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