NEW YORK, US and NOIDA, India, Nov 21, 2023—HCLTech, a leading global technology company, has been positioned as a Leader in Everest Group’s Banking Operations Services PEAK Matrix® Assessment 2023, in recognition of its ability to deliver comprehensive services to its clients, enabling them to drive growth, efficiency and customer satisfaction.

HCLTech achieved the highest combined score among the 34 banking operations service providers assessed.

“This recognition is a testimony of our holistic banking service offerings and innovative engagement models. It validates HCLTech’s next-generation service models and focus on digital transformation solutions by leveraging analytics, automation and AI, combined with industry expertise and an advisory-led approach,” said Raghu Kidambi, Corporate Vice President, Digital Process Operations, HCLTech.

“HCLTech continues to strengthen its position in established geographies like North America, the UK and Continental Europe, while making strategic inroads into emerging markets like the MEA region. With new client wins in lending, payments, retail banking and trade finance, HCLTech demonstrates its capabilities in catering to diverse financial domains,” said Sahil Chaudhary, Practice Director, Everest Group.

The report recognizes HCLTech’s focus on end-to-end solutions across banking lines of business (LoBs), empowering financial institutions worldwide with solutions that drive growth, efficiency and customer satisfaction.

This report will assist key stakeholders, such as banks, financial institutions and providers, in understanding the current banking service provider landscape and help in making informed sourcing and partnership decisions.