India, October 2024: Conrad Bengaluru is pleased to announce the appointment of Dhruv Hemrajani as Rooms Division Manager. In this role, Dhruv will oversee Front office, Housekeeping and Spa functions at the hotel.
With over 11 years of valuable experience, Dhruv brings a wealth of expertise in hospitality operations and business management. His background includes tenures at prestigious properties such as Hilton & Hilton Garden Inn Embassy Manyata Business Park Bengaluru, The Westin Sohna Resort & Spa, St. Regis Mumbai, and Courtyard by Marriott Mahabaleshwar.
Dhruv in his recent assignment was Dual – Front office manager with the 619 keys, Hilton & Hilton Garden inn Bengaluru Embassy Manyata, cluster. During his time, the hotel was awarded with the most prestigious Connie award for 2023 on operational excellence and high quality guest satisfaction, followed by Most improved guest satisfaction at Hilton Garden Inn. At The Westin Sohna Resort & Spa, Dhruv was the apex operations head and led the resort team in the absence of a Resort GM.
Commenting on the new role, Dhruv Hemrajani said, “I am excited to join the Conrad family and contribute to the continued success of Conrad Bengaluru. In this role, I look forward to providing exceptional service and personalized experiences for our guests, ensuring their stay is both enjoyable and memorable. I am committed to making every guest feel welcomed and contribute to the hotel’s reputation for excellence.”
A dedicated hospitality professional, Dhruv believes in empowering teams and leading with empathy. A people’s person, Dhruv inspires his team by leading from the front, with commitment to excellence and shared success of the team.